AkzoNobel Customer Service Coordinator Vacancies 2022 Apply Here @www.akzonobel.com

AkzoNobel Customer Service Coordinator Vacancies 2022 Apply Here

AkzoNobel Customer Service Coordinator Vacancies 2022 Are you interested in Customer Service Coordinator jobs? And if you are, have you gone through the recent recruitment notices and their respective whereabouts? If not, you must check it immediately. This entire article will tell you about one such recent recruitment notice, namely AkzoNobel Customer Service Coordinator Vacancies circular 2022 ZA Government Jobs seekers, Download AkzoNobel Customer Service Coordinator Application form, Desirous candidates can apply for Current Vacancies in South Africa according to their academic capabilities.Candidates advised that they first downloada the official announcement documents PDF, read all the Technical Manager Vacancies details given in the PDF, and then apply for current vacancies.

AkzoNobel Customer Service Coordinator Vacancies 2022 Apply Here @www.akzonobel.com You can apply now for Customer Service Coordinator at

AkzoNobel Customer Service Coordinator Vacancies 2022 Apply for Customer Service Coordinator Post. Jobs In Alberton, Gauteng

AkzoNobel Customer Service Coordinator Vacancies 2022 in South Africa can check this page for all the latest recruitment 2022 updates. You can find job vacancies for both fresher and experienced candidates on our website. Subscribe to 20GovtJobs free email job alert service and get daily notification on all government jobs 2022 in South Africa AkzoNobel Customer Service Coordinator Recruitment 2022 page updated. Candidates who are of interest are requested to apply for this position whenever the forms will be out and before the final date by visiting the organization’s official website @www.akzonobel.com

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To apply for the post of Customer Service Coordinator and Other of AkzoNobel Customer Service Coordinator Jobs 2022, you have to visit the official AkzoNobel Customer Service Coordinator Vacancies Portal. All other important information about this AkzoNobel Customer Service Coordinator Customer Service Coordinator recruitment is shown in the post below.

AkzoNobel Customer Service Coordinator Vacancies for Customer Service Coordinator Post- Employment News Summary 2022

Name of Department AkzoNobel Vacancies Recruitment Portal
Job Post Name Customer Service Coordinator
Location Jobs In South Africa
Qualification Matric, Diploma or Degree
Salary R 24 497 per month
Job Location Jobs In Alberton, Gauteng
Official website www.akzonobel.com
Last Date As Per AkzoNobel Organization Required

we have mentioned all the available details issued on the official website regarding AkzoNobel Customer Service Coordinator Recruitment such as the number of available posts, age limit, educational qualification required, and mode of application. For further information, do keep a check on the official website.www.akzonobel.com

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How to Apply for AkzoNobel Customer Service Coordinator Vacancies

Before applying for AkzoNobel Customer Service Coordinator Vacancies you need to know the steps of applying for These Vacancies in AkzoNobel Customer Service Coordinator. Our team providing you with the Recruitment details of AkzoNobel Customer Service Coordinator. You should follow all the steps to fill out the AkzoNobel Customer Service Coordinator Application Forum 2022.

First, you will need to visit the AkzoNobel Customer Service Coordinator official website www.akzonobel.com
Candidates should download the AkzoNobel Customer Service Coordinator Job Circular PDF.
The AkzoNobel Customer Service Coordinator PDF Link is Given in the below.
Now Applicants should read the AkzoNobel Customer Service Coordinator Recruitment 2022 details carefully.
Check all the Qualification and Eligibility details in PDF.
If you find yourself eligible for any post then follow the Apply Online or Offline steps.
The Details of Apply Online/ Offline are given in the Notification PDF.

AkzoNobel Customer Service Coordinator Jobs 2022 Description

Date: Nov 17, 2022

Location: Alberton, ZA

Company: AkzoNobel

We’ve been pioneering a world of possibilities to bring surfaces to life for well over 200 years. As experts in making coatings, there’s a good chance you’re only ever a few meters away from one of our products. Our world class portfolio of brands – including Dulux, International, Sikkens and Interpon – is trusted by customers around the globe. We’re active in more than 150 countries and have set our sights on becoming the global industry leader. It’s what you’d expect from the most sustainable paints company, which has been inventing the future for more than two centuries.

Job Purpose

Provides Customer Order Service support to the organization by analyzing and verifying the accuracy of order information received and processing orders in a timely manner to ensure products reach customers on time and in full. Executes any process changes and/or corrective action identified by Customer Service Manager to ensure an excellent standard of service and a high level of customer satisfaction are maintained. Records customer complaints and responds in accordance with guidelines from supervisor.

Key Accountabilities

Customer Order Service Administration

  • Receive process and follow up orders SAP Shape and any other ERP required
  • Process and invoice all temporary despatch notes and keep record of numbering to ensure all is accounted for.
  • Review Outstanding Order Report for pending orders and ensure OTIF is met for all orders
  • Agree delivery dates, transport and packaging matters with customers.
  • Check customer master data (for example payment conditions and contact details)
  • Send product information to customers (product data, material safety data, sales specifications).
  • Follow up on payment and liaise with OTC regarding release of orders.
  • Review and proactively resolve issues related to billing/ short delivery/ capture error and pricing issues. Raise credit note request relating to issues identified and resolved.
  • Assist and work closely with OTC to ensure all receipts are allocated accurately,
  • Work with the organization’s other regional offices to resolve problems, facilitate solutions and enhance customer service offerings.
  • Ensure timely invoicing to customers. Invoices should be sent to customers as soon as proof of delivery has been established
  • Administrate and file customer complaints relevant to pricing, and delivery.
  • Archiving of all COS related documentation in a proper and timely manner
  • Ensures customer orders comply with any defined local authority matrices
  • Ensure correct order maintenance for OTIF reporting
  • Ensure all customer & order documentation is properly filed and desks are clear of any unnecessary paperwork.

Connect with warehouse & logistics team

  • Check availability of stock in SAP Shape and liaise with operations/production staff where issues arise. This includes the stock and production of MTO products
  • Prepare picking lists for dispatches and liaise with warehouse staff
  • Prepare daily dispatch request for the warehouse / logistics team

Invoicing & OWC management

  • Create and verify invoices, debit/credit notes,
  • Improve OWC in cooperation with Sales Manager, Credit Control and customers
  • Ensure correct date maintenance for orders to improve OWC. Special emphasis on bulk orders

Customer Communication & Sales related activities

  • Answers customer inquiries/communications as required.
  • Serve as communication link between external customers and internal stakeholders
  • Write internal and external correspondence according to instructions of the COS Manager and Sales Manager
  • Contribute as a checker function to ensure quotations and customers contracts comply with any locally defined authority matrices

Maintenance of Process Flowcharts & SOP’s

  • Contributes to the development and maintenance of standards, policies and procedures regarding customer service
  • Regularly provides feedback on the soundness and effectiveness of the customer service department’s policies and procedures.


  • OTIF Reason Code maintenance and OTIF Reporting
  • Outstanding Order Report
  • Standard reporting on a daily/weekly/monthly basis on COS activities in line with defined KPIs


  • Adheres to all corporate policies, guidelines and statutory requirements and recommends to (senior) management adoption and/or changes to policies and guidelines to reflect circumstances within the customer service area

Cover for colleagues

  • Provide vacation cover for other COS colleagues in other businesses and countries within South Africa

Job Requirements

  • Matric with Maths or Accounting and English as first language – Diploma or Degree in Marketing or Business Administration an advantage.
  • Relevant customer service or direct marketing experience preferable.
  • SAP Experience a must.
  • Must be work well under pressure, be able to multitask, and have adequate interpersonal and communication skills. Must be able to work well in a team environment. Must be mathematically orientated.
  • Good MS Office (Excel / Word / PowerPoint).
  • Good command of English language – an additional language such as Afrikaans an advantage
  • Good customer service, negotiation skills and a good command of English language. Able to manage time and prioritize activities effectively. Must be able to execute tasks quickly and efficiently. Must have a good numeracy level. Must be able to handle to work on numerous ERP system

AkzoNobel is an equal opportunity employer. We are highly committed to ensuring an inclusive and respectful workplace where all employees can be their best self. We strive to embrace diversity in a context of tolerance. Our talent acquisition process plays an integral part in this journey, as setting the foundations for a diverse environment. For this reason, we train and educate on the implications of our Unconscious Bias in order for our TA and hiring managers to be mindful of them and take corrective actions when applicable. In accordance with applicable laws, we prohibit discrimination against any applicant or employee based on any legally-recognized basis, including, but not limited to: race, color, religion, sex (including pregnancy, lactation, childbirth or related medical conditions), sexual orientation, gender identity, age, national origin or ancestry, citizenship status, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed servicemember status or any other status protected by federal, state or local law.

To access our Transparency in Coverage health plan data, click here.

Requisition ID: 26551

Important Link for AkzoNobel Customer Service Coordinator Recruitment


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